Frequently Asked Questions

 


  1. How do I know what type of web design or service best suites my business needs?
  2. Where can I find out if your web design prices are competitive?
  3. How secure is your site and can I be sure my site is protected from any intrusions?
  4. Who will be responsible for designing my website?
  5. What is the estimated time frame to develop a simple website?  A complex website?
  6. When is the best time to contact you if I have questions?
  7. What is the difference between a basic and a dynamic website?

How do I know what type of web design or service best suites my business needs?

Based upon your line of business, products or services you are marketing, and/or customer base will help you determine what type of web design package best suites your needs.  If you have a brick or mortar business, we recommend using our phone, electric, gas and internet services to help get your business up and running.  

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Where can I find out if your web design prices are competitive?

There are numerous websites available that lists the prices for web designs - and prices will vary based upon the complexity of the design.  You will find that our prices will meet or beat any of our competitors prices.  What makes us unique, is that our company also provides a wide range of other  services in addition to web design.  We offer content and technical writing services, PDF file transfer services, customized online help systems, and public utility and telecommunications services.  

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How secure is your site and can I be sure that my information is protected from any intrusions?

The Herndon Enterprise site is hosted by a Web Hosting Company that is secured and protects its subscribers from tampering or any security risks.  They use state-of-the-art technology to protect your data from improper use or disclosure, unauthorized access, misuse, or alteration by unauthorized third parties. Currently, they use the Secure Sockets Layer (SSL) protocol to protect your data and secure your transactions.  With this guarantee, we can be sure that your data is secure and safe from any intrusions. 

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Who will be responsible for designing my website?

Herndon Enterprise has a staff of professional web designers, web developers and technical writers to design your site and provide you with the best customer service.  Our job will not be done until you are satisfied.  We believe that happy customers will always bring us new service.  We will work with you from the analysis, design and execution stages through completion.  We guarantee that you will be satisfied with our work.

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What is the estimated time frame to develop a simple website?  A complex website?

That depends on the content, design, and other features that you request.  Some customer's sites have numerous images, logos and banners, links, and other special features, which may take longer than a site that simply publishes information.  More robust designs, such as online stores with shopping carts, or sites requiring database programming, may take longer because more dynamic programming is involved.  

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When is the best time to contact you if I have further questions?

Any time is good.  Feel free to contact us via email and we will reply within 24 hours.

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What is the difference between a basic and a dynamic website?

A basic site contains no special programming or animation designs; and standard navigation buttons and menus will be static in nature.  Dynamic sites normally contain mouse-over effects, dynamic menus, and  animations, such as slide shows, image faders and other dynamic effects.

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Revised: December 28, 2009